Privacy Policy

This Privacy Policy explains how olympia777.com collects, uses, discloses, and safeguards your personal information when you access or use our online gambling services. This policy applies to all users of olympia777.com, including registered players and website visitors. The policy became effective on 1 January 2025 and remains in force as of the last update on 2 January 2025.

Who We Are

olympia operates as a brand of Dama N.V., a legally registered entity incorporated under the laws of Curaçao (registration number: 152125). The registered and principal office is located at Scharlooweg 39, Willemstad, Curaçao. All services to Australian users are provided exclusively via olympia777.com. For privacy matters, our designated contact is the Data Protection Officer (DPO), reachable via [email protected].

Legal Entity: Dama N.V., registration number 152125, acting through olympia777.com.
Legal Address: Scharlooweg 39, Willemstad, Curaçao.
DPO Contact: [email protected]
Regulatory Licensing: Curaçao eGaming authority, valid through 2025.

What Personal Data We Collect

We collect and process personal information from you to deliver legal, safe, and compliant gambling services on olympia777.com. The types of data we may collect include:

Personal Identification Data: Name, date of birth, residential address, e-mail address, telephone number.
Account and Transaction Data: Username, password (encrypted), account activity, payment methods, deposit and withdrawal history, bet and game records, verification documents (for compliance).
Technical Information: IP address, device information, browser type, operating system, access logs, unique device identifiers.
Behavioural Data: Usage statistics, interaction logs, betting and gaming preferences, transaction patterns.
Cookies & Tracking Data: Session identifiers, persistent cookies, analytical and advertising cookies, similar tracking technologies (see separate Cookies section).
Other Voluntary Data: Information you provide via support requests, feedback forms, or correspondence.

Legal Basis for Processing

We process your personal data on olympia777.com in line with the requirements of the Australian Privacy Act 1988 (Cth), Anti-Money Laundering and Counter-Terrorism Financing Act 2006, and relevant international standards. The main legal bases for personal data processing are:

User Consent: We collect and process personal data with your informed, voluntary, and specific consent, particularly for marketing communications and certain types of data collection (e.g., cookies).
Contractual Necessity: Processing is required to open, operate, and maintain your user account, enable transactions, pay winnings, or provide support-where your data is necessary for contract fulfilment.
Legal Obligations: To comply with obligations under anti-money laundering (AML), counter-terrorism financing (CTF), age verification, and licensing regulations applicable in Australia and Curaçao. This includes mandatory Know Your Customer (KYC) checks and record-keeping requirements.
Legitimate Interests: Data used to detect and prevent fraud, ensure network and information security, conduct analytics, improve our services, enforce our Terms and Conditions, and protect the integrity of olympia777.com, except where your rights override these interests.

AU-Specific Note: All processing activities comply with the Australian Privacy Principles (APPs) and relevant gambling industry codes of practice as of 2025.

Purpose of Processing

Your personal data is processed by olympia777.com exclusively for the following purposes:

Account Management: Creating and maintaining your player account, enabling secure log-in, and managing user authentication.
Provision of Gambling Services: Facilitating participation in online casino games, processing deposits and withdrawals, and supporting gameplay and promotions.
Legal Compliance: Conducting identity verification, AML/CTF checks, responding to requests from regulators or law enforcement, and fulfilling reporting obligations.
Responsible Gambling: Monitoring gameplay for responsible gambling purposes, including identification of risky patterns and supporting self-exclusion requests.
Fraud Detection and Security: Protecting against fraudulent activities, unauthorized access, or security threats via ongoing monitoring and risk assessments.
Service Improvement & Analytics: Analysing usage trends and feedback to optimise website functionality, UX, and service offerings.
Marketing and Communications: Sending tailored marketing or promotional communications, subject to your consent, and enabling participation in rewards programs or surveys.
Customer Support: Managing support queries and resolving complaints through [email protected] and associated channels.

Disclosure & Sharing

olympia777.com treats your personal data as confidential but may share it in a controlled and secure manner with the following categories of recipients and only when legally required or necessary for service provision:

Payment Partners: Licensed payment processors and banks for the processing of deposits, withdrawals, and refunds. Such partners are bound by strict confidentiality and security obligations.
Service Providers: IT support, cloud hosting, analytics, anti-fraud, and identity verification vendors engaged to support our technical and operational infrastructure, under data processing agreements.
Regulators & Law Enforcement: Gambling licensing authorities (Curaçao eGaming), Australian regulators, and applicable international bodies where required by law or regulation.
Affiliates & Group Entities: Other entities within the Dama N.V. corporate group and affiliated companies assisting with the provision of olympia777.com services.
Advertising Networks: Only with your explicit consent, to enable marketing and remarketing communications.
Professional Advisors: Lawyers, auditors, and consultants under confidentiality obligations, where necessary to fulfil legal requirements or protect our rights.

We do not sell or rent your personal data. Any disclosures are underpinned by binding contracts, technical safeguards, and are subject to your consent wherever legally required.

International Transfers

Your personal data may be transferred to and processed in locations outside Australia, including Curaçao, where our headquarters and technical operations are based, as well as international partners supporting olympia777.com.

Destination Countries/Regions: Curaçao and other jurisdictions in which our technical or payment partners operate.
Protective Measures: All transfers are performed in accordance with Australian Privacy Principle 8, using standard contractual clauses, equivalent contractual guarantees, and only with partners that provide adequate data protection safeguards consistent with Australian law.
User Safeguards: You retain all privacy rights regardless of location, and we ensure access controls, encryption, and confidentiality obligations apply to any international transfers.

Data Retention

We retain your personal data strictly for as long as necessary to achieve the purposes specified in this policy, comply with legal and regulatory obligations, resolve disputes, and enforce agreements.

Account and Identification Data: Retained for a period no longer than 5 years following the closure of your olympia777.com account or final transaction, in line with AML/CTF recordkeeping laws (extended through 2025).
Transaction and Payment Data: Maintained for up to 5 years to comply with statutory and regulatory reporting obligations.
Marketing and Analytics Data: Retained only as long as you maintain a user account or until you withdraw your consent.
Data Deletion: Information is securely deleted or anonymised upon cessation of processing purposes, account termination, receipt of a valid deletion request (where permissible), or expiry of applicable retention periods.

Where we are legally bound to maintain records (e.g., regulatory investigations), retention may extend until all proceedings are finally concluded.

Your Rights

Australian law and our internal policy ensure that all users of olympia777.com are entitled to exercise the following rights regarding their personal data:

Access: Obtain confirmation of whether we process your personal data and access a copy of information held, subject to verification and certain legal exemptions.
Correction: Request correction or update of inaccurate, incomplete, or outdated personal information.
Deletion: Request erasure of your personal data, except where retention is required for legal, compliance, or dispute purposes.
Restriction: Ask to restrict processing of your data in specific circumstances (e.g., if you contest data accuracy or object to processing), pending outcome review.
Objection: Object to the use of your data for direct marketing or on grounds relating to your situation, as permitted by law.
Data Portability: Receive your data in a portable, machine-readable format and have it transferred to a third-party provider, to the extent technically feasible.
Withdrawal of Consent: Withdraw consent for marketing or optional processing at any time, without affecting lawfulness of prior processing.

All rights requests may be exercised by contacting [email protected]. In some cases, legal or regulatory requirements may limit or delay our response.

Cookies & Tracking Technologies

olympia777.com uses cookies and similar tracking technologies to enable essential site functions, enhance your browsing experience, and provide analytics and marketing insights. The categories of cookies employed are as follows:

Session Cookies: Temporary cookies essential for secure log-in, session management, and navigation. Deleted upon browser closure.
Persistent Cookies: Remain for defined periods to enable recognition, remembering preferences, and facilitating faster site access on future visits.
Third-Party Cookies: Set by analytics providers (e.g., for site usage analysis) and advertising networks-used only where you have given explicit consent.
Purposes: Functional operation, user authentication, analytics (site performance), advertising/remarketing, security monitoring, and fraud prevention.

You can manage or disable cookies via your browser settings at any time. Some features of olympia777.com may not function optimally without cookies. For further control, contact [email protected] with privacy concerns or requests regarding cookie usage.

Data Security

We are committed to protecting your personal data using industry-leading technical and organisational safeguards throughout the data lifecycle on olympia777.com. Our security measures include:

Encryption: All data in transit is protected with SSL/TLS encryption and sensitive data at rest is securely encrypted.
Access Controls: Restricted employee and contractor access based on role and necessity, subject to ongoing authentication, control logs, and continuous review.
Technical Infrastructure: Use of firewalls, intrusion detection and prevention systems, anti-malware protection, and regular security patching.
Staff Training: Mandatory privacy and data protection training for all olympia777.com personnel, with strict confidentiality agreements.
Audits & Assessments: Regular independent security audits, penetration testing, and compliance reviews aligned with AU and international standards through 2025.

Despite robust security protocols, no method of transmission or storage is 100% secure. We encourage users to adopt strong passwords and notify us promptly of any suspected unauthorised activity.

Complaints & Contacts

If you have questions, concerns, or complaints regarding the privacy of your information on olympia777.com, please contact our Data Protection Officer:

E-mail: [email protected] (official channel for all privacy and data inquiries)

Initial Complaint: Submit your concern in writing, including sufficient detail to identify your issue. We will acknowledge receipt within 7 days.
Investigation: Your complaint will be investigated promptly and impartially by our Data Protection team. A response will be provided within 30 days or, where the matter is complex, with periodic updates.
Escalation: If you are not satisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner (OAIC) or your local data protection authority.

Updates

We reserve the right to amend this Privacy Policy at any time to reflect changes in legal, technical, or business developments. All updates will be posted prominently on olympia777.com and, where required by law or at our discretion, notified by e-mail or in-account notification.

Last Revised: 2 January 2025
Notification: Material changes will be communicated to affected users prior to implementation. Continued use of olympia777.com after changes become effective will signify acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed of how your information is protected.